Advance Therapy’s Professional Healthcare Services
At Advance Therapy and all its affiliated child companies, including OntarioABATherapy.com, we are committed to delivering high-quality, professional healthcare services. Our team consists of highly trained and certified professionals who provide individualized support and care to meet the unique needs of each client.
1. Service Quality and Professional Standards:
Our healthcare services are delivered by certified professionals, including Clinical Supervisors, Behavior Therapists, and Instructor Therapists. Each session is tailored to the specific needs of the client, ensuring that our services maintain the highest standards of care and effectiveness. We strive to create a supportive and therapeutic environment that promotes positive outcomes.
2. Time-Based Billing for Services Rendered:
We operate on a transparent, service-based billing model. Our charges are based on the actual time spent by our professional staff providing the services. Whether it is 1:1 therapy sessions, clinical supervision, or parent coaching, our fees are calculated according to the professional time and resources dedicated to each session.
3. No Refund Policy:
Since our billing is directly linked to the time and expertise provided, all completed services are non-refundable. We do not bill in advance of services rendered, ensuring that you are only invoiced for the actual services delivered. Once a service has been completed, the charge is final and cannot be refunded. This policy aligns with industry standards for healthcare services, where payment is due for professional time and care provided.
4. Cancellation Policy and Waivers:
During the onboarding process, all clients sign a detailed cancellation policy waiver. This waiver clearly outlines the terms and conditions related to cancellations, missed appointments, and rescheduling. It is important to understand that cancellations or missed sessions without proper notice may still incur charges, as our professionals allocate their time specifically for your scheduled service.
5. Compliance with Canadian Law:
According to Canadian law, payment is required for completed healthcare services. By engaging in our services and signing the cancellation waiver, you acknowledge and agree to adhere to this legal requirement. Our policy ensures both fairness and accountability for the professional services provided.
6. Policy Applicability to All Companies under Advance Therapy:
This No Refund Policy applies to Advance Therapy as well as all its affiliated child companies, including but not limited to OntarioABATherapy.com. All clients engaging with any services under the umbrella of Advance Therapy are subject to this policy and the associated terms and conditions.
7. Accountability and Transparency:
We maintain a transparent approach to billing and service delivery. If you have any questions or concerns about our policies, please do not hesitate to contact us at [contact information]. We are here to provide clarity and support to ensure a smooth and professional experience.
Thank you for choosing Advance Therapy and its affiliated services. We value your trust and look forward to supporting you with our professional healthcare services.
Need help?
Contact us at admin@adtherapy.ca for questions related to refunds and returns.